Just had all canvas outside covers and new blinds installed inside our coach. Keith Davis and his crew did a great job within a timely manner. Even When some unexpected things came up. This is not the first job Keith has done for us. He is just very good at his job. Since we are full time, we spend some time in your waiting area which is great.
Executive Management Team
Meet the Dedicated People Who Make Us Possible
David attended Stephen F. Austin State University in Nacogdoches for his B.B.A. in Communications and Business Marketing...
Jason and his wife Robyn both graduated from Texas A&M University in 2003. Jason majored in Business while Robyn recei...
Tele: 1-800-651-1112 EXT 201
SERVICE & PARTS TESTIMONIALS
Thank you, Trina, for making my favorite recliner like a new chair. Your work is great and MOT is fortunate to have you as part of their staff!
The service department was equally as good as the sales department! Everything was wonderful.
We purchased a 03 Foretravel U320 in 2017 from you guys and had the best experience ever! Usually after you purchase something from someplace, the level of service decreases. Not here! We were stranded in Las Vegas after hearing noises and was informed by Las Vegas Freightliner we had slack in our 3rd member. After 3 days of searching, they met with negative results in finding the part needed. We called Mark in parts here and within hours had our part ordered. Mark stayed in touch with us throughout the process and made it problem free. Between Mark and Aubrey Lee, we called them at least 10 times over this ordeal. It was really comforting knowing that both theses guys really cared about our welfare. You definitely have our business for life. Keep up the great work.
"The service and care you receive from everyone at MOT is unbelievable. Your concerns are addressed and explained. This is the only place we will use- I am recommending this place to everyone. Thank you so much for everything."
This was my first visit to MOT. Eric and James are a home run. Excellent customer service. Will return.
We found that they were very helpful and timely on our repair needs. Very good place! Great staff!
"Eric, James, Clyde and all the rest of the service crew were great to deal with and went above and beyond to get us back on the road. Thank you!"
I had a major DC voltage problem on a trip in Alabama. I trusted only MOT with my problem. Eric said bring it in and they would work it in, somehow. He did. Doug and Aubrey traced the actual outage to a relay and then traced the cause to a shorted wire near the generator. I am very impressed with everyone's attitude, expertise and tenacity. You guys are who I will count on in the future!
"Our first experience with MOT was terrific! The superb service and courteous and competent staff took the time to explain our repairs and answer our questions. We will definitely be back!"
"It is a real pleasure to deal with knowledgable, honest people. To fix your motorhome they know exactly what to do- it is always fixed correctly!"
Keith spotted things most others would never notice. All repairs were done in the most professional manner. We are on the beginning of a 7 month trip and now feel very confident that the coach is in very good condition. Thanks to all who worked on our Foretravel.
Everyone is friendly and welcoming. Communication with all employees was great. I appreciate having access to our coach while on the shop floor, and being able to talk to the service technicians. We had an excellent experiences.
Even though it was after closing time, Jason assisted in diagnosing what was causing a leak and had a lead technician, Sanson, work on our coach. What a great guy! He took great pride in his efforts to get us back to where we were. This is why we keep coming back to MOT for service, you always take care of us!
Excellent service, as always! Keith, Clyde and Steven answered all questions and did all work professionally and well. Thanks James for your excellent, friendly customer service.
Our second time for the remod crew to work on our Phaeton shows that we continue to be pleased with Keith and his crew. The imagination and creative thinking that goes into the remodeling is astounding. Thank you for a job well done.
Excellent service. Very friendly techs. Lucky to have such efficient service in East Texas.
The techs are the best and very knowledgeable in all areas. Repairs are always done in the least amount of time and done correctly!
Very satisfied with everything. My personal opinion to everyone, stay away from Camping World new or used. Thank you MOT.
"MOT doesn't just throw parts at a problem like some other dealers do. This is greatly appreciated..."
Keith Risch solved a 3-year steering problem in 30 minutes. He also cured all the other minor annoyances and got us the motor coach we always dreamed of! You have a great shop crew, I can tell you take good care of your team!
Beautiful work, beautiful people! They aren't happy until you're happy. It was a great experience. We will be bragging about you to everyone!
You folks always “under promise” and “over deliver.” With your 24 point checkup I always feel better when taking a trip.
MOT lives up to their mission statement, “Service is not a passion. It’s an obsession.” What a fantastic experience.
Rockstars across the board. Love what you all do and appreciate you very much!
“Well it appears I have been successful in installing the solenoid and the circuit breaker. Yea!! I indeed want to take this moment to send a great big THANK YOU for your help and proactive attention to the electrical issues on our Foretravel. You have been truly fabulous, and extremely helpful through the process. I cannot begin to fathum how difficult this process might have been without your help. Motorhomes of Texas was certainly the right place to go to in buying our motorhome. In buying a 20 year old motorhome, most dealerships are very quick to sell, but coming back for service is often an altogether different matter. You truly stand behind your word in SERVICE. Many people have appeared incredulous to hear that my wife and I drove all the way from the Tampa area to Nacogdoches, Texas, to buy a motorhome. ‘Why you have a dozen RV dealerships within 20 miles of your home. Why travel so far.’ I tell them very quickly that it is a combination of product quality (FORETRAVEL), and RELIABLE SERVICE (Motorhomes of Texas). You, Aubrey, have embodied all of what “good service” means. Thank you very much.”
Brad, you are a life saver! With 16" of snow in my Golden, CO RV storage lot there was no way I could get in. Parked in front of the house for 2 days and the Colorado snow storm hitting us hard in Denver with more Spring Winter weather coming, I decided to call you due to my Foretravel slide not coming in while in rout to Denver & hung up in Gallup, NM for 4 days. With MOT Keith's help on Mother's Day we managed to order the parts needed and have them shipped in next day delivery. Keith is a Mother's Day Miracle to me. Well, after speaking to you I took your advise and drove the MH to Trans West in Colorado, your former employer. There is where it sits in the hands of, as you said, outstanding RV service Techs. Thank you, Keith & Mel who on Mother's Day alerted Keith to my family being stranded & worked with us for several hours exchanging photos to determine the problem. There is no doubt, MOT lives up to it's slogan - Service is not a passion, it's an obsession. I am proof of that.
Everyone was courteous and knowledgeable! Eric and his staff demonstrated excellent communication.
My thanks to Eric Barnes and Keith Davis and crew for their fast and courteous service.
"Our motor coach broke down in Montana. Freightliner said it would cost us around three to four thousand dollars to fix the coach. But all it cost my wife and I was one phone call to Motorhomes of Texas and the problem was fixed by a flip of a switch. THANKS to James, Eric and especially Aubrey. Thank you guys for being there! There's no better service or workmanship around. Eric Barnes has a great team. Their kindness, showmanship, workmanship, expertise can not be beat. Motorhome of Texas will always be my team of professionals."
"The service, the people; there is no place like Motorhomes of Texas. Made the trip from Utah well worth every mile. All 1,450 of them. Repairs were made fast, all questions answered. Thank you!"
Every member of the MOT family makes you feel comfortable and secure in the knowledge that you are receiving the absolute best in service!
We have had a lot of experience with service departments, unfortunately. But we were totally shocked to find service that actually fixed a problem and no new issues arose. I wish there were more service facilities of your caliber! Fast, professional and personable. If I ever need service again, no matter how far away, I'll drive back to MOT. Keep up the great work!
We had our recently purchased Foretravel coach in to have shades inside and a awning over three windows on outside installed. We also had a few smaller but necessary things done (thanks for catching some of those Keith). We have good history from a previous coachs renovation and added to that. We have been very happy with the service provided, this time by Keith and Mike, plus everyone else who helped but whom we didn’t meet. While we were there, we were notified at each step of the process and we hooked up for three nights in the parking lot on the MOT2 side while everything was being done. We have very good confidence in your service department and I am sure we will think of something else that we cant live without someday. We also are bringing our coach in next June for annual maintenance before our summer trips. Thanks for taking such good care of us!
As usual the service was great. Keith Risch’s diagnostic skills are outstanding. Several issues we considered major were not after his analysis and repair. We thank Keith and the entire staff.Later!